Redken anti-diversion efforts cost $300,000 per year; Web site to offer rewards.
This article was originally published in The Rose Sheet
Executive Summary
REDKEN ANTI-DIVERSION EFFORTS COST $300,000 PER YEAR on average for the salon hair care products firm beginning in 1996 when the Cosmair division created a special product coding program, Redken said. In May, Redken terminated its third distribution contract since November, saying the three distributors were responsible for 65% to 70% of the diversion problem for Redken hair care products. Redken is continuing to pursue the other 30% of product diverted each year but noted the remainder is viewed as unintentionally diverted.